Free delivery on purchase more than 2 items in single order.

Shipping Charges & Fees

Bellesy charges Only RM 8.00 per purchase for single consignee for Peninsular Malaysia and RM 12.00 for East Malaysia (Sabah and Sarawak).

Free Delivery

We also provide free delivery to below terms.

  • West Malaysia – Purchase more than 2 items in single order.
  • East Malaysia – Purchase more than RM150 (*Exclude GST) in single order.

Your parcel will be delivery using Poslaju Malaysia service (by Pos Malaysia).

Delivery Time

All orders will be shipped during working days and hours. (Monday – Friday, except Malaysia Public Holidays)

14 DAYS
NO
QUESTIONS
ASK
REFUND
WEST MALAYSIA EAST MALAYSIA
RM 8.00 shipping fee for order less than 2 items RM 12 .00 shipping fee for order below RM150 (*Exclude GST)
Buy 2 FREE SHIPPING Order above RM150 (*Exclude GST) get free shipping
POSLAJU POSLAJU
During Promotional Periods

During peak periods, there would be some delay in shipping. Do bear with us as we could not fulfill next day delivery promise due to massive orders and transaction and availability issues.

Authenticity Guarantee

Shipping Charges & Fees

We stand behind the authenticity of everything we deliver.
We hand pick and purchase every single item directly from brand owners and reputable suppliers.
We complete a 5 point quality assurance check for all products.

Every time we source products, our experienced merchandisers inspect and hand pick every single item from a reputable merchant to ensure that the quality is up to par.

Also, we check every single parcel at least three times before shipping them out to you:

  • First, when we receive the shipment of goods.
  • Second, when we gather the items to package your orders.
  • Final, before sealing the individual parcels.

Lastly we stand behind every sale with our no hassle 14 days return policy.

Guaranteed Authenticity

If the product is confirmed non-authentic, Bellesy will honor a return at any time and refund 100% of purchase value.

How To Get Compensation

Please contact hello@bellesy.com to report and we will get back to you as soon as possible.

Best Price Policy

Transparent Pricing Policy

All of our products are carefully sourced to make sure all of the latest trends are bought to you STRAIGHT from Counter. We also make sure you are getting the most popular products as well. What we state on our page is what you pay, it is inclusive of all taxes.

Why We Have The Best Prices

All of our packages are shipped straight from Counter, straight to your door. There are no middle men when shipping to Southeast Asia. That’s the beauty of our service. We take out all the middle men and pass on those savings back to you! That’s why we are able to bring you more savings than other retailers and e-tailers in the market.

Work Directly With Brands

We work directly with brands!

14 Days Unconditional Refund, Return Shipping Fee Covered by Bellesy

What Is Your Return Policy?

If you are completely not satisfied with your purchase (damage during shipment or wrong item/type/shade/etc) you can send it back to us.

  • Returns must be made within 14 days from date of purchase.
  • Damage items must be return together with original box and receipt.
  • Item bought during promotional events are not accepted for return and exchange.
What Will I Get Back of Return Item(s)?

You can choose for a refund or exchange to a same/higher price item(s).

How About Postage Charges?

Customer would have to bare for the postage fee shipped back to use during return process, then we will refund a maximum of RM5.00 for your return shipping charges to your account. Please allow 14 working days for this process to be complete. We do not refund shipping charges that customer have paid during first purchase.

(e.g: If your purchase is RM10 + RM8 postage fee, Bellesy will only refund RM10 + RM5 (the postage fee that you send back the item to us)

How Can I Return My Purchase?

Kindly email your inquiry to sales@bellesy.com with subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.

To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) matter & condition.

How Long Will It Takes?

Please allow a minimum of 14 working days from date we receive your return package to you.

I Need More Information About This. Who Do I Contact?

Please email your inquiry to hello@bellesy.com Our customer service will contact you back during working days and hours.

Bellesy Unconditional
“14 days refund” Policy
Other’s Refund Policy
Opened products returnable Opened products unreturnable
Used products returnable Used products unreturnable
Sensitive products returnable Sensitive products unreturnable
Unconditional returnable Need to produce quality checklist
Bellesy in charged of postage fees Require consumers to bear the postage

Safe Delivery

Quality Control

Bellesy directly hand picks & packs from warehouse and delivers only after checking the expiration date and authenticity of every single parcel.

Bundled Free Delivery

If you buy different items at once, Bellesy will deliver the bundle of items together. You need not wait for each item individually. Free Delivery on all orders above RM150!